hopesup.com Support Central Privacy Policy

Information We Collect

In the use of our services, we may collect information necessary for the creation and maintenance of user profiles, demographic information, website activity including IP addresses, and other information relevant to customer surveys and offers.

The information stated above is required so we can provide you with quality service. We understand that each individual or group has their own preferences and needs, thus the information that we have collected will be used for such purposes.

You may opt to receive newsletters and/or promotional e-mails, instant messages or SMS messages about how we can serve you better, new products and services, or special offers. You may also opt to participate in our market research when we contact you through the contact details you have given us.

All of the information posted on your member accounts subscriptions are not proprietary or confidential in nature, and is made available for the public to use and view. We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law. If you believe that any information, we have about you is incorrect or incomplete, write or email us as soon as possible. We will promptly correct any information found to be incorrect.

COMPLIANCE to PHILIPPINE LAWS

hopesup.com Support Central makes every effort to be in compliance with the Child and Youth Welfare Code of the Philippines, Republic Act No. 8792, known as the Electronic Commerce Act of 2000, the Philippine Labor Code, and the laws of the Republic of the Philippines, among others.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure we have put in place suitable procedures to safeguard and secure the information we collect online.

How we use cookies

We value customer feedback and use them to improve our services. One feedback method is the use of electronic "cookies". A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyze web traffic or identifies you as a returning visitor.

We may use cookies to help us analyze our website traffic. This will help us find ways to tailor our website and services according to your needs and preferences. We only use this information for statistical analysis purposes. This process will allow us to know which pages are interesting and useful to you. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

To optimize your use of our services please choose to accept cookies through the configuration of your browser's settings and help us serve you better.

Links to other websites

Our website may contain links to enable you to visit other websites of interest easily. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide while visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy policies applicable to the website in question.

Last Updated: December 8, 2022
Date of Effectivity: January 15, 2023