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hopesup.com
Support Central Terms and Conditions for Use Policy
Welcome
to hopesup.com Support Central (https://www.hopesup.com/support/).
Before you browse our website, please be informed of our TERMS and
CONDITIONS for USE POLICY. This document, together with our PRIVACY
POLICY, describes and governs hopesup.com
Support Central's relationship
with you, as our USER, in relation to your access of our online
services. hopesup.com
Support Central may
only change, add or remove any part of this agreement. A mandatory
CONSENT from both parties is indispensable to conduct actions
relevant to changing, adding or removing any part of this agreement.
The same rule applies for changes or removal of the product, service
and membership features, including the price. Either party is
deterred to initiate actions unilaterally in the absence of CONSENT.
Should such changes occur, we will post them on the hopesup.com
Support Central website.
If you find that future changes are unacceptable to you,
notwithstanding the fact that we have asked your preference should
you warrant your CONSENT, then you may freely opt to discontinue
using our website. Thus, a ground for pre-termination of our
agreement.
Using
Our Website:
hopesup.com
Support Central with
URL https://www.hopesup.com/support/
is
a domain of HoPeS Up Integrated Services Inc. It serves as the
Company's website.
Our
website has web pages that are open to non-members and web pages that
are restricted for members only. Use of our website for non-members
is open to users of all ages. However, membership is required to make
full use of the services and products available on our website.
Membership is absolutely free.
Membership
of Minors:
Children
below the age of fifteen (15) are allowed to visit the websites and
avail of its non-member services. However, to be allowed membership
privileges, these children should secure PARENTAL or GUARDIAN CONSENT
from
their parents and/or legitimate guardians, IN WRITING and communicate
the same through our website. Upon registration, our site will
process the minor's request and send appropriate emails or SMS
messages to the minor's parents and/or legal guardians to verify
whether the minor is given the required permission to access the
members-only webpages. Only after the required permissions are
explicitly granted by the parent/legitimate guardian, shall the minor
be given membership status. It is our shared responsibility with the
parent/legitimate guardian to monitor the usage of the minor of our
website and to assure that the contents in the website will be
regulated accordingly to suit the wide range of audience. Parents,
guardians and minors are encouraged to view our knowledgebase and
Frequently Asked Questions (FAQs) for more information on monitoring
minors using our websites.
Individuals
with the age bracket ranging from 15 to 17, although are technically
considered minors, are allowed membership privileges at our site
without the permission of their parents, nonetheless, PARENTAL ADVICE
is still highly recommended. However, their parents/legal guardians
shall be informed by email or SMS message of the membership upon
creation of the membership account.
Code
of Ethics:
hopesup.com
Support Central values
the concept of E-Networking or Employment Networking. It shall be
borne in everyone’s mind that the members value their time,
money, investment and privacy. By maintaining these values, the
members, as well as relating to referring prospective members,
through our website, will provide only true, complete, current and
accurate information. Further, the members are obliged to keep their
account details true, complete, accurate and up-to-date, and as our
counterpart, we at hopesup.com
Support Central guarantee,
without any reservation to protect all of your forms of information,
be it private, personal, or sensitive.
As
to the practice of safe trading, the members are further obliged to
verify testimonials or referrals posted by members. Should you be
aware of any misuse of your account please notify us immediately.
Otherwise, if you fail to comply, we, in the HOPES UP INTEGRATED
SERVICES INC. shall be constrained to release ourselves from
liability arising from any loss or damage due to your own neglect.
HOPES
UP INTEGRATED SERVICES INC. reserves the right to cancel your
membership privileges and forfeit any membership payments made with
notice IN WRITING should you be found to use our services for
purposes of:
posting,
transmitting or making available any data, information, file or any
other materials that are unlawful, harmful, threatening, abusive,
invasive of another's privacy, harassing, defamatory, slanderous,
vulgar, obscene, hateful, racist, embarrassing or otherwise
objectionable to any other person or entity as determined by
hopesup.com
Support Central in
its sole discretion;
violating
local, national, or international laws;
providing
material support or resources to any organization designated by
international regulating agencies as a foreign terrorist
organization;
concealing
or disguising the nature, location, source, or ownership of material
support or resources;
collecting
and/or storing data or information that violates our Privacy Policy
and Terms and Conditions for Use Policy;
violating
the Child and Youth Welfare Code of the Philippines, Anti-Child
Pornography Act of 2009, Anti-Violence Against Women and Their
Children Act of 2004, Anti-Bullying Act of 2013, and Cybercrime and
Prevention Act of 2012;
harming
minors in any way or;
violating
the intellectual property rights or the privacy or publicity rights
of others;
transmitting,
posting or otherwise making available any unsolicited or
unauthorized advertising, promotional materials, "junk mail,"
"spam," "chain letters," "pyramid schemes,"
or any other form of solicitation;
impersonating
any person or entity or falsely state or otherwise misrepresent
one's affiliation with a person or entity;
stalking
or otherwise harassing another person or entity;
knowingly
using false statements to secure account information or other
private information from other Members or Internet users;
Planning
illegal activity such as but not limited to, building weapons of
destruction or counterfeiting money;
Advertising
an illegal lottery, ammunition, firearms, tobacco, alcohol, illegal
drugs and drug-related paraphernalia;
distributing
viruses, corrupted files, or any other similar software or programs
that may damage the operation of another's computer or
telecommunications equipment;
engaging
in copyright infringement or other intellectual property
infringement, or disclosing trade secrets or confidential
information in violation of a confidentiality or nondisclosure
agreement;
conducting
activities that inhibits any other person from using or enjoying
hopesup.com
Support Central and
which negatively affects the user experience, such as, but not
limited to, interference with or disruption of our services or
servers or networks connected to us, or disobey any requirements,
procedures, policies or regulations of networks connected to us.
Content
Moderation:
The
members acknowledge that hopesup.com
Support Central (1)
may screen the information you post on our website; and (2) has the
right (but not the obligation) in our sole discretion to deny any
request or remove any content that is in violation of this agreement.
Members who violate the terms and conditions of this agreement will
be sent a notice of the violation through email and given a ten (10)
day period to remedy and correct the stated violation.
In
the event that the violation is left without being corrected and/or
addressed after the provided ten (10) day period, member's listing
and/or member's active membership status may be penalized for
suspension. Member is then given an additional twenty (20) days to
rectify the said violation.
If the violation is rectified within the allotted twenty (20)-day
period, the member may request through email for the lifting of the
suspension.
In
the event that the same has not been rectified within the twenty
(20)-day period, the member's account and/or member's membership will
be terminated permanently.
The
parent/legitimate guardian of member who is a minor, who had violated
the terms and conditions of this agreement will be copy furnished of
the notice of the violation through email. We encourage the
parent/legitimate guardian to assist in the explanation and
correction of the violation committed by the minor.
The
parent/legitimate guardian of member who is a minor, who had violated
the terms and conditions of this agreement will be copy furnished of
the notice of the violation through email. We encourage the
parent/legitimate guardian to assist in the explanation and
correction of the violation.
All
correspondence for content moderation shall be channeled through
HoPeS Up Support Central.
Availability
of Our Service:
While
HOPES UP INTEGRATED SERVICES INC. makes reasonable efforts to ensure
that our websites and services are available at all times, we do not
guarantee, represent or warrant that our services will be
uninterrupted or error-free, and we do not guarantee that users will
be able to access or use all the features at all times. Every effort
is made to keep the website up and running smoothly. However,
hopesup.com
Support Central takes
no responsibility for and will not be liable for the website being
temporarily unavailable due to technical issues beyond our control.
Nevertheless, every USER shall be notified at the time when the
website has recovered from system malfunction.
Further,
HOPES UP INTEGRATED SERVICES INC. also does not guarantee or warrant
that any content you may have in your account with us will not be
subject to inadvertent damage, corruption or destruction. You are
responsible for backing up, on your own computer, any important
documents, images or other content. Unless otherwise expressly
provided in the terms of any service or feature offered in any of our
websites, we will not be responsible for any archiving or backup of
any such information. However, USER should send a request for support
at Support Central and the hopesup.com
Support Central shall
not refuse and deny to provide assistance as feasible, in the aid of
functional software, whenever the USER’s contents can still be
salvaged.
Store
Policy:
Our
website contain links to our online stores. If you choose to buy an
item at any of our online stores, you are required to register for
membership. Your membership account at any of our online stores is
independent and autonomous from your membership account at
hopesup.com
Support Central. Membership
is absolutely free. Our Store Policies are available at the hopesup.com Consults Store (https://www.hopesup.com/consults/realthing/), postta.com Online Store (https://www.postta.com/store/realthing/), and beyondyoursite.com Online Store (https://www.beyondyoursite.com/store/realthing/).
BUSINESS
BUILDING ITEMS:
Store
items that are purchased under the hopesup.com
Support Central Business
Building Agreement that are considered Premium items, shall be
treated as such. Store items under the hopesup.com
Support Central Business
Building Agreement shall follow the indicated details and description
in the agreement with regards to amount due, method of payment,
schedules of payment, schedules of deliveries, contents of each
delivery, and scope of items or details valid for exchanges, returns
or refunds.
Website
Links:
Our
website may also include links to other websites. These links are
provided for your convenience to provide further information. They do
not signify that we endorse the website(s). We have no responsibility
for the content and usage policies of their website(s). As a
consequence, you may opt not to scan their website to avoid
unwarranted inconvenience.
Disputes:
In
the event that a dispute arises contemplating and or revolving around
the virtual transaction/s entered into with the chosen third party
payment gateway, hopesup.com
Support Central and
HOPES UP INTEGRATED SERVICES INC. (and any officers, directors,
agents, and employees thereof) are free from any of the claims,
demands, damages, and causes of actions (actual or consequential) of
every kind and nature, known and unknown, suspected and unsuspected,
disclosed and undisclosed, arising out of or in any way connected
with such disputes.
Copyright
Notice:
This
website and its content are copyright of HOPES UP INTEGRATED SERVICES
INC. © 2009-2022 or its members. Any redistribution or
reproduction of part or any of the contents in any form is prohibited
other than the following:
print
out copy or disk copy extracts for personal and non-commercial use
only;
copy
of the publicly published content for personal use, but only if the
website is acknowledged as the source of the material; and
You
may opt to copy the publicly published content for your personal use,
but only if you acknowledge the website as the source of the
material. You may not, except with our express written consent,
distribute or commercially exploit the content. Nor may you transmit
it or store it in any other website or other form of electronic
retrieval system. Failure to observe this prohibition shall lead you
into reckless consequences.
Content
on our site is labeled with the appropriate Creative Commons License
whenever possible. We encourage USERS to be guided accordingly on how
to use this content.
Members
and non-members agree that all training and marketing materials made
available for use of both members and non-members are protected by
copyright. Members and non-members are allowed to use them according
to the license assigned for said training and marketing materials.
Proprietary
Rights:
Our
website contains material which is owned by or licensed to us. The
material includes, but is not limited to, the design, layout, look,
appearance and graphics. Reproduction, selling, distribution or
creation of derivative works based on our website, or our services,
in whole or in part is prohibited other than in accordance with the
copyright notice, which forms part of these terms and conditions. All
trademarks reproduced in this website, which are not the property of,
or licensed to the operator, are acknowledged on the website.
Indemnity:
HOPES
UP INTEGRATED SERVICES INC., its parents, subsidiaries, affiliates,
officers, and employees shall not be made to answer from any claim,
demand, attorneys' fees, or causes of actions made by any third party
due to or arising out of the following:
your
use of our services;
use
of your account by any third party;
your
purchase or use of items or services offered by the service
providers;
violation
of this Agreement, or
the
infringement of any intellectual property or other right of any
person or entity.
Modification:
The
Company may:
Only
modify
any of the terms and conditions contained in this Agreement and any
other documents connected to this Agreement at any time, upon the
notification through email and until after procuring warrant of
consent by the USER, and we shall furnish posting notice/s relating
thereto;
revised
agreement, documents posted at the hopesup.com
Support Central site,
or
by
sending notice of such modification to the USERS thru the email
address currently associated with the user account (any such change
by email will be effective on the date specified in such email and
will in no event be less than five (5)
business days after the date the email is sent).
Modifications
may include, for example, changes to hopesup.com
Support Central Privacy
Policy, hopesup.com
Support Central Terms
and Conditions of Use, payment procedures, and other website usage
requirements.
IF
ANY MODIFICATION IS UNACCEPTABLE TO YOU, THEN YOU MAY FREELY OPT TO
TERMINATE THIS AGREEMENT. You may do so by sending us a request at
HoPeS Up Support Central (https://www.hopesup.com/support/)
to terminate your account subscription. HOWEVER, YOUR CONTINUED USE
OF THE WEBSITE FOLLOWING THE EFFECTIVE DATE OF ANY MODIFICATION
(particularly the date of our posting of a change notice, revised
agreement, or revised documentation on the hopesup.com
Support Central site
or the date specified in any email to you regarding such
modification) WILL CONSTITUTE YOUR IMPLIED CONSENT AS A BINDING
ACCEPTANCE OF THE CHANGE.
WARRANTY
DISCLAIMER:
In
cases of breach of the Company’s warranties, the law on
Consumer Act entitles the buyer to choose any of the following
alternative remedies:
repair
of the item, in whole or in part;
replacement
of the item with a like or equivalent product;
refund
of the purchase price of the item less a reasonable allowance for
use; or (d) payment of reasonable damages.
LIMITATION
OF LIABILITY:
In
no event shall HOPES UP INTEGRATED SERVICES INC. or its partners be
liable for any unearned or unrealized profits or for any damages
incidental or consequential or otherwise arising out of, or in
connection with the sites.
The
liability of HOPES UP INTEGRATED SERVICES INC. and/or of our partners
to the user or to any third party, in any of the contemplated
circumstances is limited to the amount of fees paid within the twelve
(12) month period prior to the date the cause of action arose.
GENERAL
CLAUSES:
This
Agreement shall be governed by Republic Act No. 8792, known as the
Electronic Commerce Act of 2000, the Philippine Labor Code, and the
laws of the Republic of the Philippines, without reference to that
Country's conflict of laws and principles.
Any
and all claims or disputes between the parties hereto arising out
of, or in any manner concerning, this Agreement shall be exclusively
arbitrated, litigated or resolved in an amicable settlement. In
cases where litigation is necessary under the circumstances, the
venue of all action shall and exclusively be in the proper courts
located in or having jurisdiction over the location of the main
office of the Company within the Republic of the Philippines, to the
exclusion of all other court’s venue and jurisdiction.
This
document contains the entire agreement between the parties with
respect to the subject matter hereof, and supersedes and replaces
any and all prior or contemporaneous agreements and understandings,
whether written or oral, concerning said subject matter. No
provision of this Agreement shall be deemed waived, nor may this
Agreement be amended or otherwise modified, except by a writing
signed by all of the parties hereto. This Agreement is in the
English language only, which language shall be controlling in all
respects, and all versions hereof in any other language shall not be
binding on the parties hereto. All communications and notices to be
made or given pursuant to this Agreement shall be in the English
language. Your use of this website and any dispute arising out of
such use of the website is subject to the laws of the Republic of
the Philippines.
Thank
you for trusting hopesup.com
Support Central. This
privacy policy is our way of showing how important your privacy is to
us and how we use and protect any information that is given to us. We
at hopesup.com
Support Central assure
that your privacy is protected on each and every time you view our
website and/or avail of our services online. All information that is
collected will be used solely in accordance with this privacy
statement.
By
using hopesup.com
Support Central you
agree to the defined and allowed uses of your personal information as
stated in this policy. hopesup.com
Support Central may
change the contents of this privacy policy from time to time, and you
shall be notified for each time a modification has been made.
Last Updated: December 8, 2022
Date of Effectivity: January 15, 2023
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